Jili8 Privacy Policy — How We Protect Your Information

Jili8.ws ("jili8", "we", "us") takes the privacy of your personal information very seriously. This Privacy Policy explains what types of data we collect when you use our website, app, or any of our services, how that data is stored and kept secure, and the purposes for which it is used.

By using the jili8 platform, you are considered to have read and agreed to this Privacy Policy. You must be at least 18 years of age to use our services.

Jili8 collects your information through several methods, as detailed below:

Jili8 uses the information we collect for the following purposes:

• Account Management: Your information is used for registration, login verification, and account security.
• Payment Processing: Financial information is used to process deposits and withdrawals accurately.
• KYC Verification: Identity verification is carried out to meet legal obligations.
• Customer Service: Your information is needed to resolve any complaints or queries you raise.
• Fraud Prevention: Suspicious activity is detected and flagged to keep the platform secure.
• Service Improvement: Usage patterns are analyzed to continuously improve the gaming experience.
• Promotional Communications: With your consent, we send you offers and bonus updates. You may unsubscribe at any time.
• Responsible Gaming: Users showing signs of excessive gambling are identified and provided with support.

Jili8 generally does not share your personal information with third parties. However, sharing may occur in the following limited circumstances:

• Payment Provider: Payment gateways like bKash, Nagad, and Rocket receive only the minimum data necessary to verify transactions.
• Legal Authorities: Data may be disclosed to government authorities in response to lawful requests under applicable laws of Bangladesh.
• Technology Service Providers: Server hosting or cybersecurity providers may have limited access to data for operational purposes and are bound by strict confidentiality agreements.
• Anti-Fraud Organizations: Relevant authorities may be provided with necessary information for anti-money laundering (AML) compliance purposes.

The jili8 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

Jili8 uses industry-leading security technology to protect your privacy. The core components of our security framework are:

• 256-bit SSL/TLS Encryption: All data exchanged between you and our servers is fully encrypted.
• Two-Factor Authentication (2FA): 2FA can be enabled to add an extra layer of security to your account.
• Firewall & DDoS Protection: The platform is protected against cyberattacks.
• Regular Security Audits: Regular security audits are conducted by independent third-party experts.
• Restricted Access: Only authorized personnel have access to your information.
• Encrypted Data Storage: Stored data is kept encrypted at all times.

Jili8 does not retain your data beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements:

• Active Account Information: Retained for as long as your account remains active.
• Closed Account Information: Retained for up to 5 years after account closure (as required by law).
• Financial Transaction Records: Retained for up to 7 years in accordance with anti-money laundering laws.
• Support Contact: Retained for 3 years following resolution of the complaint.
• Log Files & Device Information: Retained for a maximum of 1 year.

After the specified period, data is permanently deleted or anonymized so that individuals can no longer be identified.

As a jili8 user, you have the following rights over your personal data:

Jili8 strictly refrains from providing services to anyone under the age of 18. This Privacy Policy does not apply to minors.

• Age verification is conducted at the time of registration.
• If a user is found to be under 18, their account will be closed immediately.
• No information about minors is knowingly collected.
• If you suspect a minor is using the platform, please contact us at support@jili8.ws.

The jili8 platform uses certain third-party technologies, each with their own privacy policies that are outside jili8's control:

• Payment Gateway: Your payment information is handled in accordance with the individual privacy policies of bKash, Nagad, and Rocket.
• Game Provider: Game providers such as JILI and PG Soft handle gameplay data.
• Analytics Services: Services used for site performance analysis collect data anonymously.

Jili8 is not responsible for the data practices of third parties. We recommend reviewing their respective privacy policies before using their services.

Jili8 reserves the right to update this Privacy Policy as needed. In the event of changes:

• The "Last Updated" date at the top of the page will be revised accordingly.
• You will be notified of significant changes via your registered email or SMS.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.
• For major changes, at least 14 days' notice will be given before the changes take effect.

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

• Email: support@jili8.ws
• Website: jili8.ws
• Response Time: Up to 30 business days

We take all privacy-related concerns seriously and strive to resolve them promptly.